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Forum Home > Killing Floor 2 Server Administration & Help > Gametracker could not scan the server
buneluPM
#1
Gametracker could not scan the server
Jul 17, 2015 2:37 PM
Joined: Jun 21, 2009
Posts: 4
my server ip is 37.10.97.138:7777

the firewall is off the server is on but nothing some ideeas ?
thanks
vextahPM
#2
Jul 17, 2015 7:45 PM
Joined: May 13, 2010
Posts: 13
Have you forwarded ports in your router? It's never a good idea to turn your Firewall off, you give hackers and douche bags a free pass to your machine, especially when you openly advertise your ip...
buneluPM
#3
Jul 18, 2015 4:16 AM
Joined: Jun 21, 2009
Posts: 4
The sserver is hosted and they tell me the firewall is not enable on the server .
burnPM
#4
Jul 18, 2015 10:40 AM
GAMETRACKER ADMIN Joined: Sep 27, 2006
Posts: 10927
You could try asking your host if you are entering the correct query port. You could try asking your host to debug the issue because they will likely have to fix it anyway (they can use a tool like HLSW to test scan the server).
I am retired from GameTracker after 11 years and will not be responsive for support requests.

buneluPM
#5
Jul 19, 2015 12:30 PM
Joined: Jun 21, 2009
Posts: 4
people from company responde

"as they mentioned, we checked the server with HLSW. The server gives back all information under the query port 27015"[img /img]

Now appears as a server cs 1.6[img /img]
Last edited by: bunelu Jul 19, 2015 12:48 PM
burnPM
#6
Jul 19, 2015 1:30 PM
GAMETRACKER ADMIN Joined: Sep 27, 2006
Posts: 10927
Sounds good. I'm glad they were able to give you the correct query port, even though they decided to add it incorrectly for you. I've deleted the page so now you can re-add it using the correct information.
I am retired from GameTracker after 11 years and will not be responsive for support requests.

buneluPM
#7
Jul 27, 2015 1:35 AM
Joined: Jun 21, 2009
Posts: 4
thanks