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elite911PM
#1
Scan
Sep 21, 2017 2:57 PM
Joined: Oct 31, 2013
Posts: 3
Hello,

My server is not getting scanned, I've added it to favourites but it's been over 10 minutes and still not scanned:
chimaera500PM
#2
Sep 21, 2017 3:30 PM
GAMETRACKER MODERATOR Joined: Jul 14, 2009
Posts: 2794
It is scanning now.
I suggest you read and follow the suggestions here;
My server will not add or shows as down, what should I do?

It is very likely a firewall or network connection quality issue.

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elite911PM
#3
Sep 21, 2017 3:52 PM
Joined: Oct 31, 2013
Posts: 3
chimaera500 wrote:
It is scanning now.
I suggest you read and follow the suggestions here;
My server will not add or shows as down, what should I do?

It is very likely a firewall or network connection quality issue.


I turned off firewall and it worked, how do I make it connect through to Windows Firewall?
Last edited by: elite911 Sep 21, 2017 4:11 PM
chimaera500PM
#4
Sep 21, 2017 4:35 PM
GAMETRACKER MODERATOR Joined: Jul 14, 2009
Posts: 2794
We can not offer support for individual routers/firewalls or operating systems.

I can only suggest that you refer to the manual that came with your router/firewall, or download a copy if available.

Documentation and/or help via google searches for MS Windows firewall configuration is quite extensive.

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elite911PM
#5
Sep 21, 2017 4:47 PM
Joined: Oct 31, 2013
Posts: 3
All I need to add is just my server ports? There's no ports or IPs I need to add on Gametracker?
chimaera500PM
#6
Sep 22, 2017 10:10 AM
GAMETRACKER MODERATOR Joined: Jul 14, 2009
Posts: 2794
You need to ensure that your firewall is not blocking Gametracker scanning server IPs - as referenced in the link above and more specifically here;
GameTracker scanner IP addresses

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I am a community user. I do not reply to private message requests for support.
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You must use the forums please.

Links:
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