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sarakaPM
#1
The statistics were lost
Aug 14, 2017 6:59 PM
Joined: Oct 23, 2007
Posts: 3
The statistics of users have been lost from my server, after 4 years were erased alone.

My servers work with dns. And apparently there was a conflict that triggered the overwriting of statistics from one server to another.

From one day to another they were erased and returned to 0
I need help to see if there is a possibility to restore
burnPM
#2
Aug 14, 2017 8:06 PM
GAMETRACKER ADMIN Joined: Sep 27, 2006
Posts: 10927
Can you provide more info, like what you did, the old ip:port, the new ip:port, etc?
I am retired from GameTracker after 11 years and will not be responsive for support requests.

sarakaPM
#3
Aug 14, 2017 8:11 PM
Joined: Oct 23, 2007
Posts: 3
Dns:

gmod.clan-gameover.com:27015
gmod.clan-gameover.com:27016

I have changed my servers and when I returned to the old ip a conflict was created. I did what the email indicated to me, and it worked well. A few days later the statistics were erased by themselves.
burnPM
#4
Aug 14, 2017 8:29 PM
GAMETRACKER ADMIN Joined: Sep 27, 2006
Posts: 10927
If you are trying to move "190.112.0.107:27015" to "190.112.0.107:27016" that will not work with the DNS feature. The DNS feature only works with the same join port.

If you also used the "Migrate Stats" to go from 27015 to 27016, that would replace the stats on the receiving end only. So, if you went in the wrong direction, that would cause some stats to be lost.
I am retired from GameTracker after 11 years and will not be responsive for support requests.

sarakaPM
#5
Aug 14, 2017 9:04 PM
Joined: Oct 23, 2007
Posts: 3
I followed the steps of this email:


The result was positive. After 24 hours, the statistics were reset.